Information on this page has been updated (last updated) on 26 August, 2026.

MugenMEDIA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website.

1. Information We Collect

We may collect the following types of information:

Personal Information:
– Name
– Email address
– IP address
– Mailing address (when provided for shipping)
– Payment information (processed through third-party platforms)

Non-Personal Information:
– Browser type and version
– Operating system
– Referring website
– Pages viewed and time spent on the Website
– Device information

2. How We Collect Information

We collect information in the following ways:

– When you subscribe to our newsletter
– When you fill out a contact form
– When you make a purchase through our Website
– When you leave comments or reviews
– Through cookies and similar tracking technologies
– Through analytics services

3. How We Use Your Information

We use your information for the following purposes:

– To provide and maintain our Website
– To process transactions and deliver products
– To send you newsletters and promotional communications (with your consent)
– To respond to your inquiries and provide customer support
– To improve our Website and products
– To analyze Website usage and trends
– To comply with legal obligations

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us understand how you use the Website. You can control cookie preferences through your browser settings. However, disabling cookies may affect some functionality of the Website.

We use the following types of cookies:
– Essential Cookies: Necessary for the basic functioning of the Website
– Analytics Cookies: Help us understand how visitors interact with the Website
– Preference Cookies: Remember your settings and preferences

5. Third-Party Services

We may use third-party services to assist with our operations, including:

– Email Marketing: We use third-party platforms to manage our newsletter and email communications.
– Analytics: We use services like Google Analytics to track Website usage and improve our content.
– Payment Processing: All payments are processed through secure third-party platforms (e.g., Amazon KDP). We do not store credit card or payment information on our servers.

These third-party services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

– Access: Request a copy of the personal information we hold about you
– Correction: Request that we correct any inaccurate information
– Deletion: Request that we delete your personal information
– Opt-Out: Unsubscribe from our marketing communications at any time
– Data Portability: Request that we transfer your data to another service

To exercise any of these rights, please contact us at privacy@MugenMEDIA.com.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. International Users

If you are accessing our Website from outside Hong Kong or USA, please be aware that your information may be transferred to, stored, and processed in Hong Kong or USA, where our servers are located. By using our Website, you consent to this transfer.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

The following Cookie Policy further explains how MugenMEDIA uses cookies and similar technologies on our Website.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.

2. Types of Cookies We Use

Essential Cookies:
These cookies are necessary for the basic functionality of the Website. They enable you to navigate the Website and use its features.

Analytics Cookies:
These cookies help us understand how visitors interact with the Website by collecting and reporting information anonymously. We use Google Analytics for this purpose.

Preference Cookies:
These cookies remember your settings and preferences, such as language or region, to enhance your experience.

3. Third-Party Cookies

We may also use cookies from third-party services, including:
– Google Analytics
– Social media platforms (if you choose to interact with them)
– Email marketing platforms

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:
– View and delete cookies
– Block cookies from specific websites
– Block all cookies
– Clear cookies when you close your browser

Please note that blocking or deleting cookies may affect the functionality of our Website.

5. Changes to This Policy

We reserve the right to update this Cookie Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.